Plano, Tx, August 21, 2017 – Blue Rock Partners, LLC based out of Tampa with a portfolio that extends throughout Florida, Georgia and Alabama selected ResMan’s Multifamily Solutions Suite as their enterprise solution.
Blue Rock, LLC is utilizing the Essentials® Platform which is ResMan’s core solution that includes essential feature sets needed to operate a portfolio of multifamily assets. The Blue Rock assets will benefit from the capabilities in the platform, including Accounting, Budgeting, Bi-Directional Texting, Ancillary Income, Maintenance, Lead Management, Resident Retention, Portfolio Views, Robust Reporting and Vendor Partner Management. In addition, Blue Rock recently elected to enroll their assets in CreditBuilder®, a resident-funded amenity available through ResMan that launched on January 17, 2017.
“Our industry is moving at a pace that forces our company to adjust and respond to everything from consumer demands to expectations of investors and changing market conditions,” stated Pam Armocida, Executive VP of Operations at Blue Rock Partners. “We at Blue Rock Partners work diligently to provide our teams with the best tools available to be successful. We chose ResMan to replace our existing enterprise software due to the intuitive user experience, general ease-of-use and extensive functionality unique to property management that we believe will contribute to our performance goals.”
Armocida continues to explain that ResMan stands out from competing software solutions for a variety of reasons, including their technology, data recognition, and training videos which are extremely detailed and user-friendly. “However, their number one difference is their support team and implementation team,” says Armocida.
“Our transition was seamless,” continues Armocida. “ResMan has a very regimented system in place to roll out, support, and follow through to ensure customer satisfaction. As we know by being in the industry, customer satisfaction is a priority, and I can say ResMan definitely exceeded our expectations. We converted over 3,000 units in one day, and it was seamless. ResMan’s support team and weekly meetings ensured that the transition was flawless and went ‘above and beyond,’” says Armocida.
The landscape for property management software has changed significantly with the introduction of cloud computing. Companies that are open to change and understand the increased efficiencies from a SaaS solution are a perfect fit for ResMan. “Blue Rock Partners was searching for something new, looking for an intuitive software that improved efficiencies at every level of their organization and we are proud that they saw the value in ResMan,” states Elizabeth Francisco, Senior Vice President of Product Management for ResMan. “Blue Rock has embraced our business model of a mutually beneficially partnership where we are more than a vendor, and they are more than a client. By working together to ensure clear communication, along with our dedication to service first and commitment to product evolution, we look forward to a long relationship with the Blue Rock Partners. “
About Blue Rock Partners:
Blue Rock Partners aims to be the top performing real estate management company in the industry with their premier attention to detail, training programs, and guiding core values. Blue Rock Partners enriches their team members by offering training on leasing techniques, marketing strategies, customer service, Fair Housing laws, preventive maintenance programs, and more. In addition, Blue Rock Partners makes their properties a priority. With weekly, monthly, and quarterly inspections, they ensure rent-ready units, leasing files, Fair Housing compliance, and property cleanliness is in excellent shape and never overlooked. Blue Rock Partners’ pursuit of excellence drives them to redefine real estate management.
For more information, visit http://www.bluerockpartnersllc.com
ResMan® is the fastest growing property management software solution in the multifamily industry. In an age of new ideas, ResMan prides itself on recruiting some of the brightest minds in the industry to deliver intuitive software and industry-leading customer experiences. Built on a single platform: ResMan’s Multifamily Solution Suite provides a highly intuitive solution to meet both operational and accounting needs for the multifamily owner/operator. The foundation of Multifamily Solutions Suite is the Essentials Platform which delivers the most robust core in the industry, providing easy-to-use automation tools that improve operational effectiveness and productivity for Conventional and Affordable Housing Property Management. Through dedicated and collaborative partnerships between ResMan and their integrated strategic partners, consumers can take advantage of best in class solutions with single sign-on and support from ResMan’s dedicated client services team.
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