Category: Podcast

PropTalk: Aligning People and Process to Complement One Another ft. Marcus Wilson

Posted on by Megan Thomas

About the episode:

Elizabeth Francisco, Chief Experience Officer at Inhabit, sits down with Marcus Wilson, Multifamily Technology Executive and Founder of Pivotal Impact Consulting, to discuss how we align our tech stacks with the people and processes in place. From decision making to onboarding, Marcus makes valid points around how you can make the most optimal experience for properties through tech and people. 

Marcus Wilson – is a Multifamily Technology Executive and Founder of Pivotal Impact Consulting which assists companies in scaling by leveraging technology to optimize operations, to better manage the pain points of growth in both favorable and challenging conditions.  With a people first approach, Marcus has built and lead teams on numerous projects to deploy complex IT systems and software, advocated and communicate technology capabilities, global change and cost optimization initiatives that deliver sustainable, profitable results. 

Marcus’ experience expands across the technology solutions and training landscape producing results for both products and teams managed. He maximized overall efficiency of IT support operations and ensures all projects align with business objectives and company strategy, resulting in millions of dollars in Revenue boost. He holds a BBA in Computer Information Systems from University of West Georgia.

Known for his ability to motivate and inspire teams, Marcus has served as an MC/Host and has spoken on several panels for cyber security, technology, and operations, as well as session speaker on creating a culture of data-driven decision makers.  In addition, Marcus served as a committee member on the Technology Committee for the NHMC in 2020 and 2021.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://myresman.com

Watch it here:

PropTalk: Cocktails & Compliance Episode 8

Posted on by Megan Thomas

About the episode:

Rue Fox and Janel Ganim have lots to share on Cocktails & Compliance Episode 8! From a real update on TRACS 203-A to upcoming events and more, listen to Rue and Janel share the latest Affordable updates over the Cocktail of the Episode: Yuengling Hershey’s Chocolate Porter!

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: Trailblazers in Multifamily ft. Josh Heck

Posted on by Megan Thomas

About the episode:

Josh Heck, SVP Sales, Chief Sales Officer of Anyone Home, sits down with Elizabeth Francisco to discuss why and how technology should be used within multifamily, as well as the ways it supports staff and revenue streams in the long run.

Josh Heck is the SVP Sales, Chief Sales Officer of Anyone Home. Previously, Josh has spent more than 15 years in the multifamily and property management industry with companies like Rainmaker, LRO, Entrata and American Utility Management (AUM). Josh brings a wealth of experience, providing strategic sales leadership to ensure Anyone Home achieves revenue and growth targets. His primary objective is to be a partner with Anyone Home leadership to help properties make the most of their centralization through CRM, Websites, and Contact Center.


About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: The Entrepreneur’s Journey ft. Carol Enoch

Posted on by Megan Thomas

About the episode:

Inhabit IQ’s Elizabeth Francisco sits down with Carol Enoch, CEO of Enoch and Co. and Canary Real Estate Investment, to discuss what being a trailblazer and entrepreneur has looked like on her journey. From leadership and professional development to facing obstacles along the way, Carol provides authentic and encouraging advice for other professionals looking to make their own leaps in life.


Follow Carol on LinkedIn here: https://www.linkedin.com/in/carolenoch/


About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: LIVE! From NAHMA – Cocktails & Compliance Episode 7

Posted on by Megan Thomas

About the episode:

Rue Fox and Janel Ganim are coming to you LIVE from NAHMA to give updates on the Affordable Housing industry, as well as hearing from industry leaders themselves. Peter Lewis, Executive Vice President of Property Management, the Schochet Companies, Anthony Sandoval, President & CEO of WSH Management Inc., and Jennifer Wood, Vice President of the John Stewart Company all shared their insights into employee retention and recruiting, legislative changes, and more! Cocktail of the episode? Mimosas for our morning session!


About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: Unconventional Times Call for Unconventional Thinking ft. Jaime Conde

Posted on by Megan Thomas

About the episode:

Elizabeth Francisco sits down with Jaime Conde, Vice President of Sales at Anyone Home, to discuss the new ways of engagement for centralized leasing. Jaime Conde began his multi-family life building software tools for operators as a product and development manager at both Entrata and Anyone Home. His technical product management background, combined with a mastery-level problem-solving aptitude, makes him an expert in engineering solutions for customers and the market.


Conde holds a degree in Economics from Brigham Young University. A self-proclaimed “foodie,” he loves cooking with his wife, spending time with his 5 children, and surfing.


For more information on Anyone Home: https://anyonehome.com/


About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: Nothing is the Same Post-Pandemic ft. Michael Brown

Posted on by Megan Thomas

About the episode:

Elizabeth Francisco joins Michael Brown, Executive Vice President of InhabitIQ to discuss the changes seen in the rental housing industry since COVID-19. From staffing to application and renter fraud and more, hear from Michael Brown as he shares what onsite staff and properties are dealing with going into 2023. 

Michael Brown is currently responsible for the oversight and performance of the Screening Division at InhabitIQ, which currently includes five brands located throughout the United States and Canada. He is passionate about supporting the development of products that enable scale, efficiency and differentiation. One example of such innovation is ResidentIQ, IIQ’s advanced leased solution launched in early 2021. Michael is a veteran sales leader and brought to Inhabit IQ over 20 years of multifamily experience in online leasing and background screening. His management efforts have helped apartment owners and managers effectively increase efficiencies, drive revenue and reduce operating costs while meeting or exceeding KPI’s within the organizations. He holds a BS in Business Administration from Western Kentucky University. Outside of work, Michael maintains an active lifestyle with his wife in Southern California and welcomed their first child in September of 2021. 

About ResMan: About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: Cocktails & Compliance Episode 6

Posted on by Megan Thomas

About the episode:

ResMan’s Affordable Compliance experts, Rue Fox and Janel Ganim, are back with a delicious cocktail along with PropTalk’s latest episode of Cocktails and Compliance! Cocktail of the Episode? Ciroc Vodka Spritz – YUM! Sit down and hear all the Affordable updates from TRACS 203-A, staffing and supply chain issues, inflation’s impact on Affordable, new HUD PBCA procurements, and more! Plenty to hear about on this episode and you don’t want to miss it!

About ResMan: About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: You Know You Deserve More Ft. Stephanie Puryear Helling

Posted on by Megan Thomas

About the episode:

Elizabeth Francisco sits down with Stephanie Puryear Helling, Founder and Leadership/Change Management Coach at SPH Services, to discuss how important change is in our lives and careers and how having mentors and coaches can help leaders approach changes with intention, growth and open-mindedness.

With over 25 years in the multi-family real estate industry, Stephanie has proven to be a reliable and effective executive leader, coach, and facilitator, bringing a vision-driven approach to leading people and teams to success. Stephanie has an impressive background, covering 21 years of her career across various roles within an industry-leading organization (Greystar) which has included both hands-on community management roles and executive leadership positions focused on learning and development, operations, and strategic growth initiatives. She was also the past President and current Board Member of the National Apartment Association Education Institute, which has included leading various education and career outreach initiatives. 

To learn more about SPH services, go to https://www.leadingpeopleandteamstosuccess.com/

Facebook: https://www.facebook.com/www.SPHServices.net

Instagram: http://instagram.com/sphservices/
About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here:

PropTalk: What does it mean to be Totally Toni? Ft. Toni Blake

Posted on by Megan Thomas

About the episode:

Elizabeth Francisco sits down with Toni Blake of Totally Toni to hear more about Toni’s journey within the multifamily industry. Toni Blake is a popular international speaker, consultant, author and comedienne inspiring thousands of multifamily apartment industry professionals every year. With over 30 years of training experience, her “laugh while you learn” approach has made Toni one of the most sought-after experts in her field.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit https://learn.myresman.com/proptalk/.

Watch it here: