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Mark-Taylor Residential Converts Portfolio to ResMan® Property Management Software

August 16, 2017 Elizabeth Francisco
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Plano, Texas, August 16, 2017 – Mark-Taylor Residential, an industry leader for over three decades, currently operates more than $2.5 billion in multifamily investment real estate.  Mark-Taylor Residential recently completed converting their assets over to ResMan Property Management Software Platform.

ResMan, the fastest growing property management software company was recently ranked as the #1 property management software solution in the March 2017 Gartner FrontRunner Study of Property Management Software.

Mark-Taylor Residential was seeking an enterprise system developed with the right technology to support their business needs for both the present and the future. ResMan Essentials, ResMan’s core platform, includes all the necessary business products in one easy to use solution. This core platform includes property accounting, corporate accounting, budgeting, analytics, maintenance, financial reporting, lead management and resident portals. The Essentials program has an easy to use interface, and hosts an open API, meaning users can partner with their preferred vendors, something the Mark-Taylor Residential was also looking for in its software. ResMan’s standing commitment to the user experience and preference shaped the company’s integration policies which include ResMan’s management of the integrations to ensure customer satisfaction.

Knowing the conversion and implementation process can be difficult and taxing on employees, John Carlson, President of Mark-Taylor Residential, gives insight into their experience with ResMan’s onboarding. “The ResMan conversion process prior to the PMS launch was incredibly organized and conducted with continuous transparency. Weekly calls were utilized for the conversion teams to communicate status reports.  Training prior to the PMS launch was in person and included hands-on training within the program. Upon launching, we expected typical software hiccups; however, the issues were minor and quickly resolved.  Support post-launch has been consistent and helpful,” Carlson said.

Carlson and his team were looking for an open API system and a simple and easy user experience for their employees. They found that ResMan’s 3-Click System allowed for faster onboarding and easier training. “New and more experienced employees picked up the software almost immediately, which helps create positive feedback amongst co-workers.,” Carlson also stated.

Co-founder and President Elizabeth Francisco is excited about the new partnership. “We love when clients come to us with the future in mind. Forward thinking companies like Mark-Taylor Residential know they need to stay competitive on many different levels, and that the right technology can have a significant impact on their NOI. The Mark-Taylor Residential group is a wonderful example of this and we are so pleased to be working with such a progressive and distinguished organization.”

About Mark Taylor Residential:

Mark-Taylor Asset Management operates more than $2.5 billion in multifamily investment real estate. As the foundation of every client relationship, we align ourselves with each owner’s specific objectives to be the most financially competent and strategically thoughtful representative in reaching those targets. Our defining characteristic is the frequency in which we harvest and proactively capitalize on the operating data from our managed portfolio.

Each client benefits from Mark-Taylor’s exclusivity in the real estate it manages. By focusing only on top-tier rental communities, the harvested operating data is qualified and potent when applied to strategic investment decisions. Effectively, each client has a vested financial interest in being in the company of other exceptional assets.

For more information about Mark-Taylor Residential visit http://www.mark-taylor.com

About ResMan:

ResMan is the fastest growing property management software solution in the multifamily industry. In an age of new ideas, ResMan prides itself on recruiting some of the brightest minds in the industry to deliver intuitive software and industry-leading customer experiences. Built on a single platform: ResMan’s Multifamily Solution Suite provides a highly intuitive solution to meet both operational and accounting needs for the multifamily owner/operator.  The foundation of Multifamily Solutions Suite is the Essentials Platform which delivers the most robust core in the industry, providing easy-to-use automation tools that improve operational effectiveness and productivity for Conventional and Affordable Housing Property Management.  Through dedicated and collaborative partnerships between ResMan and their integrated strategic partners, consumers can take advantage of best in class solutions with single sign-on and support from ResMan’s dedicated client services team.

For more information about ResMan, visit https://www.myresman.com

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