Tina — Assistant Customer Support Manager

Where did you grow up? Japan, Hong Kong and Maryland

When did you join ResMan? This game changing event happened in March 2019 right after relocating to Texas from Philadelphia.

What has been your proudest moment at ResMan? I have several moments and opportunities with ResMan that are rewarding and fulfilling, but the ultimate was earning the opportunity to lead the Support Team.  This group of people are always eager to learn, motivated to guide and help our customers.

What is your favorite ResMan value statement and why?  ResMan is a powerhouse filled with strategic and creative thinkers.  With everyone coming to the table with the Win Together mindset then nothing is impossible. 

Have you ever lived in an apartment? What did you enjoy about apartment life?  I have never lived in an apartment but close, a brownstone in South Philly.  I enjoyed seeing kids playing together all times of the year, but the last few years has reminded me that my “happy place” is with soil surrounding me where I can plant and grow things.

If Hollywood made a movie about your life, who would you like to see cast as you?  If she was still alive Gilda Radner.  She was a quick witted, incredibly strong woman with equal passion for life and laughter.  Of course, her motto of “I base most of my fashion taste on what doesn’t itch” is true to me.  

Lauren — Lead Trainer

Where did you grow up? Fort Worth, TX

When did you join ResMan? July 2017

What has been your proudest moment at ResMan? Every time I am able to see the lightbulb go off for someone, that is my proudest moment. Knowing that they are understanding what I have taught them is such a wonderful feeling.

What is your favorite ResMan value statement and why?  This is a hard one because I love all three! But if I have to choose, I think Win Together might be slightly ahead of the other two. Having a team work together and knowing everything is not on your own shoulders makes working more enjoyable.

If Hollywood made a movie about your life, who would you like to see cast as you?  Betty White

Ben — Product Manager

Where did you grow up? I was born in Dallas, Texas until 10 then grew up in San Antonio.

When did you join ResMan? I joined ResMan on March 3, 2021.

What has been your proudest moment at ResMan? Being able to learn ResMans software and contribute to the company goal has so far been my proud moment.

What is your favorite ResMan value statement and why?  Win together is probably my favorite Resman value. Just like many things in life having a strong team together helps us win together. So far at ResMan I feel that and I hope our team grows.

Have you ever lived in an apartment? What did you enjoy about apartment life?  I live in one currently! I most enjoy not having to worry about maintenance, if something is broken send in a request!

If Hollywood made a movie about your life, who would you like to see cast as you?  Chris Pratt – He would do the best to show my personality.

Chris — Senior Sales Engineer

Where did you grow up? Richardson TX through grade school, then Houston after that.

When did you join ResMan? March 2018

What has been your proudest moment at ResMan? Winning ResMate of the year in 2019.

What is your favorite ResMan value statement and why?  “Win Together” One of my favorite things about playing sports, was the camaraderie that came along with being on a team. ResMan definitely has a team feeling.

Have you ever lived in an apartment? What did you enjoy about apartment life?  Yes—being able to call the maintenance staff when my wife told me something needed to be fixed. 

If Hollywood made a movie about your life, who would you like to see cast as you?  Jason Bateman. The Arrested Development and It’s Your Move version, less so the Ozark version, although I love that show.

Melissa — Collections & Billing

Where did you grow up? Davis, Oklahoma

When did you join ResMan? I joined ResMan February 1 2021.

What has been your proudest moment at ResMan? Proudest moment at ResMan is helping customers fix their billing issues.

What is your favorite ResMan value statement and why?  “We’re all on the same team!” I love being part of a group where everyone works together.

Have you ever lived in an apartment? What did you enjoy about apartment life?  We lived in apartments when my kids were younger, and I loved having a pool.

If Hollywood made a movie about your life, who would you like to see cast as you?  If Hollywood made a movie about my life I would want Reese Witherspoon to be cast as me, she seems to be a caring person in the movies I have seen her in.

Shiela — Affordable Quality Analyst

Where did you grow up? Bicol (a province in the Philippines)

When did you join ResMan? January 25, 2021.

What has been your proudest moment at ResMan? Being mentioned as a Rockstar. lol

What is your favorite ResMan value statement and why?  Win together because it’s great to work with others towards a shared goal. Teamwork wins!

Have you ever lived in an apartment? What did you enjoy about apartment life?  Nope. I lived with my parents (and now with in-laws). It’s a Filipino culture that everyone’s sticking together under one roof. And parents really have hard times being separated from their children, I’d say. #Asian LOL

If Hollywood made a movie about your life, who would you like to see cast as you?  I’d pick Jennifer Lawrence lol.

Wes — Software Developer II

Where did you grow up? East Texas

When did you join ResMan? March 2019

What has been your proudest moment at ResMan? ResMan has consistently recognized and appreciated each Developer’s contributions, strengths and autonomy and does not try to fit us into a box and I am proud that the quality of my contributions has not undermined the trust required to do that.

What is your favorite ResMan value statement and why?  With respect to Own What You Do and Believe In The Impossible which I think are both worthy and necessary ideals, one can imagine slipping into a sort of dark side of either one if taken to excess. I would choose Win Together because I can’t imagine a way it could go wrong and because the alternative is a perennial temptation.

Have you ever lived in an apartment? What did you enjoy about apartment life?  Location, location, location.

If Hollywood made a movie about your life, who would you like to see cast as you?  Betty White