Frequently Asked Questions

Frequently Asked Questions

How long have you been in business?

ResMan software was developed in 1999 as a sole proprietorship for a private management company. ResMan was launched as a SaaS offering in 2012 and has become the fastest growing property management software company.

Do you have your own accounting platform?

Yes, we are very proud that our accounting platform was developed in-house rather through integration or acquisition. In addition, our accounting capabilities are built into the core system so that both operational and financial reporting can be done from the same data base.

How do I know ResMan will be around in two years?

ResMan isn’t going anywhere. The original founders did a great job funding the company and secured Wasatch Venture Group to fund the growth strategy in 2016.  

Does ResMan have an existing ad hoc reporting module?

ResMan Essentials comes with a custom financial report writing tool. Professional services are available to build out custom reports.

How long does it take to convert to ResMan?

Your dedicated project manager will hold your hand and together, you will work through our 9-step process which takes 45-60 days.

How long do payments typically take to post on our general ledger and into our bank account?

Payments post to your GL in real-time in the ResMan software, and you’ll see funding within 24 hours in your account.

What are my training options?

We offer multiple options to learn how to use ResMan software. Knowing one size doesn’t fit all, we tailor our training to you and your team.

If I sign up for Engage 360, how long does it typically take for my website and marketing materials to be ready?

Our usual turnaround time is less than two weeks.

What are your customer support hours?

We are available from Monday – Friday from 8:00am – 7:00pm CST. (Closed on major holidays).

Does ResMan integrate with leading industry Internet Listing Services?

ResMan currently integrates with several ILS providers, please see the integrations page for a current list of providers.

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