Maintenance

ResMan's Maintenance Suite will increase your property's value by controlling spend and improving resident satisfaction.

Key Features

Mobile maintenance capabilities will streamline operations and increase effectiveness for the maintenance team so they can properly care for the asset, improve resident satisfaction, and meet the investors’ expectations.

Mobile Friendly

ResMan’s mobile responsive design allows maintenance professionals to access, edit, and complete work orders while out on the property, giving property staff the ability to follow up with residents in real time.

  • Respond in real time to urgent service request while out in the field and maintain historical records
  • Reduce man hours spent going back and forth from the office through mobile-friendly platform
  • Snap a picture, upload it to a work order, and attach to a resident’s file for seamless documentation

Inventory Management

Associate inventory items, purchase orders, and charges to the resident ledger to accurately track expenses for each work order by unit, building, and common areas.

  • Avoid spending on items already warrantable
  • Report and track inventory to reduce shrinkage
  • Help ensure budget adherence on major capital projects

Ease of Use

Easily define workflows, notifications, and forms to create a maintenance process to support your commitment to quality maintenance. Ensure tasks are completed while giving your staff more time to focus on residents.

  • Reduce turn time and vacancy costs with our automated make-ready board
  • Automatic notifications prevent residents calling in and consuming your staff’s time
  • Tasks are assigned automatically to the correct technician and can be converted to Spanish

Advanced Reporting

Identify trends before they negatively affect your property’s NOI.

  • Monitor and make ready turns with the Digital Make Ready board
  • Extend the life of assets by managing preventative maintenance and hold maintenance staff accountable for their time
  • Track response times to ensure resident satisfaction

Frequently Asked Questions

How long have you been in business?

ResMan software was developed in 1999 as a sole proprietorship for a private management company. ResMan was launched as a SaaS offering in 2012 and has become the fastest growing property management software company.

Do you have your own accounting platform?

Yes, we are very proud that our accounting platform was developed in-house rather through integration or acquisition. In addition, our accounting capabilities are built into the core system so that both operational and financial reporting can be done from the same data base.

How do I know ResMan will be around in two years?

ResMan isn’t going anywhere. The original founders did a great job funding the company and secured Wasatch Venture Group to fund the growth strategy in 2016.  

Does ResMan have an existing ad hoc reporting module?

ResMan Essentials comes with a custom financial report writing tool. Professional services are available to build out custom reports.

How long does it take to convert to ResMan?

Your dedicated project manager will hold your hand and together, you will work through our 9-step process which takes 45-60 days.

How long do payments typically take to post on our general ledger and into our bank account?

Payments post to your GL in real-time in the ResMan software, and you’ll see funding within 24 hours in your account.

What are my training options?

We offer multiple options to learn how to use ResMan software. Knowing one size doesn’t fit all, we tailor our training to you and your team.

If I sign up for Engage 360, how long does it typically take for my website and marketing materials to be ready?

Our usual turnaround time is less than two weeks.

What are your customer support hours?

We are available from Monday – Friday from 8:00am – 7:00pm CST. (Closed on major holidays).

Does ResMan integrate with leading industry Internet Listing Services?

ResMan currently integrates with several ILS providers, please see the integrations page for a current list of providers.

Here’s what our customers had to say…

We recently switched property software programs from AMSI to ResMan effective January 1st, 2016. There was a relatively small implementation period as we needed all…

Renee Fender | VP at Verity Property Management

ResMan is by far the most intuitive and efficient property management software we have experienced. We are now able to focus more on the properties…

Ben Kurtz | VP at Newcastle Properties, Inc.

There are no words that can fully capture how pleased we are with ResMan. I did a lot of homework when choosing which software to…

Josh Gierach | Owner at j.k. ROCK, llc

As you know, the transition from one software company to another can be quite a daunting task. All of our systems from resident screening to…

Stacy Walton | CAM VP Property Operations

ResMan is simply the best total software solution available on the market today. The developers have created the complete package; there are no separate modules…

Lori Guay | Jamboree Management Corporation

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