Maintenance

ResMan's Maintenance Suite will increase your property's value by controlling spend and improving resident satisfaction.
ResMan-Maintenance-Mackbook

Key Features

Mobile maintenance capabilities will streamline operations and increase effectiveness for the maintenance team so they can properly care for the asset, improve resident satisfaction, and meet the investors’ expectations.

Mobile Friendly

ResMan’s design allows maintenance professionals to access, edit, and complete work orders while out on the property, giving property staff the ability to follow up with residents in real time.

  • Respond in real time to urgent service request while out in the field and maintain historical records
  • Reduce man-hours spent going back and forth from the office through mobile-friendly platform
  • Snap a picture, upload it to a work order, and attach to a resident’s file for seamless documentation

Inventory Management

Associate inventory items, purchase orders, and charges to the resident ledger to accurately track expenses for each work order by unit, building, and common area.

  • Avoid spending on items already warrantable
  • Report and track inventory to reduce shrinkage
  • Help ensure budget adherence on major capital projects

Ease of Use

Easily define workflows, notifications, and forms to create a maintenance process to support your commitment to quality maintenance. Ensure tasks are completed while giving your staff more time to focus on residents.

  • Reduce turn time and vacancy costs with our automated make-ready board
  • Automatic notifications prevent residents calling in and consuming your staff’s time
  • Tasks are assigned automatically to the correct technician and can be converted to Spanish

Advanced Reporting

Identify trends before they negatively affect your property’s NOI.

  • Monitor and make ready turns with the Digital Make Ready board
  • Extend the life of assets by managing preventative maintenance and hold maintenance staff accountable for their time
  • Track response times to ensure resident satisfaction
Amy-Hesman

With our other software products, ResMan is open and willing to integrate. Any company we asked for integration, ResMan has completed. With the open integration, it saves our team having to do double entry. ResMan also has multiple ways for…

Amy Hesman | Systems Manager, Pacific Living Properties
Dawn Waye

On January 21st, 2015 City Gate embarked on a new venture and having used other national-known software, there were a lot of questions to answer prior to the decision. ResMan made the decision easy with a thorough demonstration of attributes…

Dawn M. Waye | CPM – President, City Gate Property Group
Mary Gwyn, Apartment Dynamics

As a trainer by passion, the first thing that WOWed me was the professional training our team received from ResMan before our implementation. They utilized latest techniques designed to help adult learners retain and use the information, taking our team…

Mary Gwyn | CPM Chief Innovator Dynamic Management, Marketing & Training, Apartment Dynamics
Stacy-Walton

Not only is the software easy to use and customizable, but we’ve been quite pleased with the monthly updates and improvements that are always made to the reports or the system itself. And we’ve found the ResMan support team to…

Stacy Walton | VP Property Operations, Capital Investment Group, INC
John Carlson

The ResMan conversion process prior to the PMS launch was incredibly organized and conducted with continuous transparency. Weekly calls were utilized for the conversion teams to communicate status reports. Training prior to the PMS launch was in person and included…

John Carlson | President, Mark-Taylor Residential
Pam Armocida

Their number one difference is their support team and implementation team. Our transition was seamless. ResMan has a very regimented system in place to roll out, support, and follow through to ensure customer satisfaction. As we know by being in…

Pam Armocida | Executive VP of Operations, Blue Rock Partners
Aaron Babcock

We have a focus on the best value of a product – not the least expensive, but the one that provides the best return. ResMan’s developers have been able to take best practices of the industry along with a knowledge…

Aaron Babcock | Senior VP of Property Operations, Seldin

We recently switched property software programs from AMSI to ResMan effective January 1st, 2016. There was a relatively small implementation period as we needed all of our data to be migrated from AMSI to ResMan within 45 days. Our implementation…

Renee Fender | VP at Property Management

ResMan is by far the most intuitive and efficient property management software we have experienced. We are now able to focus more on the properties and spend much less time managing our software processes. On top of that, ResMan’s customer…

Ben Kurtz | VP at Newcastle Properties, Inc.
Joshua-Gierach

There are no words that can fully capture how pleased we are with ResMan. I did a lot of homework when choosing which software to use. We’ve been using ResMan for a while now, and we’re absolutely convinced that we…

Josh Gierach | Owner at j.k. ROCK, llc
Stacy-Walton

As you know, the transition from one software company to another can be quite a daunting task. All of our systems from resident screening to insurance tracking—five to be exact—needed to be integrated on the back­end into ResMan. Our sales…

Stacy Walton | VP Property Operations, Capital Investment Group, INC

ResMan is simply the best total software solution available on the market today. The developers have created the complete package; there are no separate modules to be purchased individually. The accounting software is superb. I have used several of the…

Lori Guay | Jamboree Management Corporation

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