Operational Efficiencies

We’re committed to helping you Love Your Software through an “I’ve got you!” mentality. We believe that our success comes from our customers’ successes.

Key Features

We get it. You’re busy and pulled in a million different directions each day – which is why you love what you do. But since it can also be a lot to handle, ResMan wants to help in the best way we know how. Being able to access the right data on the spot is important for all property managers – whether it’s for a resident or an investor. ResMan ensures that you will get the answers you need when you need them. When you’ve got an issue, we’re going to own getting you a solution.

Navigation to the Data

ResMan’s thoughtful navigation tools allow users to quickly access resident data, vendor information, and transactional details with the click of a mouse.

  • With the Robust Quick Search Feature, you can easily jump to records for specific people, vendors, units, invoices, and transactions in one simple step
  • Efficiency Icons allow even the greenest associate to be productive on day one
  • ResMan alerts site level staff to incoming online guest cards, online applications, communications from the resident portal and incoming SMS messages

Document Management

No need for filing cabinets that take up space in your office. All of your records and reports are kept safe and secure inside of ResMan’s software online.

  • Resident records – keep things organized by adding leasing papers and all other important documents to a resident’s record
  • Vendor Records – keep track of all communications with vendors, including invoices, payments, work orders and more
  • Unit Records – allows a bird’s eye view of each of your units or drill down to see more specifics on different projects, like maintenance and move-in and move-out dates of current and former residents

Task Management

Effectively manage the whole team, from specific processes to individual project management with the ResMan software.

  • Automate tasks associated with specific workflows, such as leasing, maintenance, and recurring accounting processes
  • Set up recurring events for team meetings, recurring processes and preventative maintenance
  • Show priority tasks with a personalized color coding system and an interactive calendar, allowing your team to keep communications flowing

Support

Operations rely on more than just effective software; your team relies on strong support. Business operations won’t stand still and neither should your team when they need help.  From day one – we’ve got your back. When you call ResMan’s support team, “we’ve got you!”

  • Dedicated project managers that take ownership of your success from day one
  • Call, email, or live chat with our support team to get any questions answered
  • Online help database filled with information, how-to documents, and videos

Frequently Asked Questions

How long have you been in business?

ResMan software was developed in 1999 as a sole proprietorship for a private management company. ResMan was launched as a SaaS offering in 2012 and has become the fastest growing property management software company.

Do you have your own accounting platform?

Yes, we are very proud that our accounting platform was developed in-house rather through integration or acquisition. In addition, our accounting capabilities are built into the core system so that both operational and financial reporting can be done from the same data base.

How do I know ResMan will be around in two years?

ResMan isn’t going anywhere. The original founders did a great job funding the company and secured Wasatch Venture Group to fund the growth strategy in 2016.  

Does ResMan have an existing ad hoc reporting module?

ResMan Essentials comes with a custom financial report writing tool. Professional services are available to build out custom reports.

How long does it take to convert to ResMan?

Your dedicated project manager will hold your hand and together, you will work through our 9-step process which takes 45-60 days.

How long do payments typically take to post on our general ledger and into our bank account?

Payments post to your GL in real-time in the ResMan software, and you’ll see funding within 24 hours in your account.

What are my training options?

We offer multiple options to learn how to use ResMan software. Knowing one size doesn’t fit all, we tailor our training to you and your team.

If I sign up for Engage 360, how long does it typically take for my website and marketing materials to be ready?

Our usual turnaround time is less than two weeks.

What are your customer support hours?

We are available from Monday – Friday from 8:00am – 7:00pm CST. (Closed on major holidays).

Does ResMan integrate with leading industry Internet Listing Services?

ResMan currently integrates with several ILS providers, please see the integrations page for a current list of providers.

Here’s what our customers had to say…

We recently switched property software programs from AMSI to ResMan effective January 1st, 2016. There was a relatively small implementation period as we needed all…

Renee Fender | VP at Verity Property Management

ResMan is by far the most intuitive and efficient property management software we have experienced. We are now able to focus more on the properties…

Ben Kurtz | VP at Newcastle Properties, Inc.

There are no words that can fully capture how pleased we are with ResMan. I did a lot of homework when choosing which software to…

Josh Gierach | Owner at j.k. ROCK, llc

As you know, the transition from one software company to another can be quite a daunting task. All of our systems from resident screening to…

Stacy Walton | CAM VP Property Operations

ResMan is simply the best total software solution available on the market today. The developers have created the complete package; there are no separate modules…

Lori Guay | Jamboree Management Corporation

Accounting Efficiency

See It In Action