Operational Efficiencies

We’re committed to helping you Love Your Software through an “I’ve got you!” mentality. We believe that our success comes from our customers’ successes.

Key Features

We get it. You’re busy and pulled in a million different directions each day – which is why you love what you do. Being able to access the right data on the spot is important for all property managers – whether it’s for a resident or an investor. ResMan ensures that you will get the answers you need when you need them. When you’ve got an issue, we’re going to own getting you a solution.

Navigation to the Data

ResMan’s thoughtful navigation tools allow users to quickly access resident data, vendor information, and transactional details with the click of a mouse.

  • With our 3-Click Innovation, you can easily jump to records for specific people, vendors, units, invoices, and transactions 
  • Efficiency icons allow even the greenest associate to be productive on day one
  • ResMan alerts site-level staff to incoming online guest cards, online applications, communications from the resident portal, and incoming SMS messages

Document Management

No need for filing cabinets that take up space in your office. Your records and reports are kept safe and secure inside of ResMan’s software.

  • Resident records – keep things organized by adding leasing papers and all other important documents to a resident’s record
  • Vendor Records – keep track of all communications with vendors, including invoices, payments, work orders, and more
  • Unit Records – allows a bird’s eye view of each of your units or drill down to see more specifics on different projects, such as maintenance and move-in and move-out dates of current and former residents

Task Management

Effectively manage the whole team, from specific processes to individual project management.

  • Automate tasks associated with specific workflows, such as leasing, maintenance, and recurring accounting processes
  • Set up recurring events for team meetings, processes, and preventative maintenance
  • Show priority tasks with a personalized color coding system and an interactive calendar, allowing your team to keep communications flowing

Support

Operations rely on more than just effective software; your team relies on strong support. Business operations won’t stand still and neither should your team when they need help.  From day one – we’ve got your back. When you call ResMan’s support team, “we’ve got you!”

  • Dedicated project managers that take ownership of your success from day one
  • Call, email, or live chat with our support team to get any questions answered
  • Online help database filled with information, how-to documents, and videos
Stacy-Walton

All our Systems from resident screening to insurance tracking, five to be exact, needed to be integrated…our sales associate and integration team worked diligently to make his a seamless transition and we were very happy with the results.

Stacy Walton | Capital Investment Group
Melinda Howard

By being able to be as automated as possible with messaging, communicating with the residents through events and within the portal, and … not [having to go through] an email system, [ResMan] streamlines the process even for the resident and…

Melinda Howard | PLK Communities LLC
Amy-Hesman

With our other software products, ResMan is open and willing to integrate. Any company we asked for integration, ResMan has completed. With the open integration, it saves our team having to do double entry. ResMan also has multiple ways for…

Amy Hesman | Systems Manager, Pacific Living Properties
Dawn Waye

On January 21st, 2015 City Gate embarked on a new venture and having used other national-known software, there were a lot of questions to answer prior to the decision. ResMan made the decision easy with a thorough demonstration of attributes…

Dawn M. Waye | CPM – President, City Gate Property Group
Mary Gwyn, Apartment Dynamics

As a trainer by passion, the first thing that WOWed me was the professional training our team received from ResMan before our implementation. They utilized latest techniques designed to help adult learners retain and use the information, taking our team…

Mary Gwyn | CPM Chief Innovator Dynamic Management, Marketing & Training, Apartment Dynamics
Stacy-Walton

Not only is the software easy to use and customizable, but we’ve been quite pleased with the monthly updates and improvements that are always made to the reports or the system itself. And we’ve found the ResMan support team to…

Stacy Walton | VP Property Operations, Capital Investment Group, INC
John Carlson

The ResMan conversion process prior to the PMS launch was incredibly organized and conducted with continuous transparency. Weekly calls were utilized for the conversion teams to communicate status reports. Training prior to the PMS launch was in person and included…

John Carlson | President, Mark-Taylor Residential
Pam Armocida

Their number one difference is their support team and implementation team. Our transition was seamless. ResMan has a very regimented system in place to roll out, support, and follow through to ensure customer satisfaction. As we know by being in…

Pam Armocida | Executive VP of Operations, Blue Rock Partners
Aaron Babcock

We have a focus on the best value of a product – not the least expensive, but the one that provides the best return. ResMan’s developers have been able to take best practices of the industry along with a knowledge…

Aaron Babcock | Senior VP of Property Operations, Seldin

We recently switched property software programs from AMSI to ResMan effective January 1st, 2016. There was a relatively small implementation period as we needed all of our data to be migrated from AMSI to ResMan within 45 days. Our implementation…

Renee Fender | VP at Property Management

ResMan is by far the most intuitive and efficient property management software we have experienced. We are now able to focus more on the properties and spend much less time managing our software processes. On top of that, ResMan’s customer…

Ben Kurtz | VP at Newcastle Properties, Inc.
Joshua-Gierach

There are no words that can fully capture how pleased we are with ResMan. I did a lot of homework when choosing which software to use. We’ve been using ResMan for a while now, and we’re absolutely convinced that we…

Josh Gierach | Owner at j.k. ROCK, llc
Stacy-Walton

As you know, the transition from one software company to another can be quite a daunting task. All of our systems from resident screening to insurance tracking—five to be exact—needed to be integrated on the back­end into ResMan. Our sales…

Stacy Walton | VP Property Operations, Capital Investment Group, INC

ResMan is simply the best total software solution available on the market today. The developers have created the complete package; there are no separate modules to be purchased individually. The accounting software is superb. I have used several of the…

Lori Guay | Jamboree Management Corporation

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