Below is a snapshot of our data privacy and protection features.
Through Microsoft Cloud, ResMan meets key international and industry-specific compliance standards, including ISO/IEC 27001 and ISO/IEC 27018, FedRAMP, ISAE 3402, SSAE 16, SOC 1 and SOC 2, and contractual commitments like the EU Model Clauses.
For data in transit, ResMan and Microsoft ensure industry-standard transport protocols (such as SSL and TLS) between user devices and Microsoft datacenters.
Server reports monitor inconsistent access patterns to mitigate potential threats.
Once customers delete data, ResMan and Microsoft follow strict rigorous standards that call for overwriting storage resources before reuse.
Microsoft addresses security risk by employing physical security at each facility location; processing device data through centralized monitoring, correlation, and analysis systems; conducting regular penetration testing to improve security controls and processes, and protecting against DDoS attacks.
“ With our other software products, ResMan is open and willing to integrate. Any company we asked for integration, ResMan has completed. With the open integration, it saves our team having to do double entry. ResMan also has multiple ways for… ”
“ On January 21st, 2015 City Gate embarked on a new venture and having used other national-known software, there were a lot of questions to answer prior to the decision. ResMan made the decision easy with a thorough demonstration of attributes… ”
“ As a trainer by passion, the first thing that WOWed me was the professional training our team received from ResMan before our implementation. They utilized latest techniques designed to help adult learners retain and use the information, taking our team… ”
“ Not only is the software easy to use and customizable, but we’ve been quite pleased with the monthly updates and improvements that are always made to the reports or the system itself. And we’ve found the ResMan support team to… ”
“ The ResMan conversion process prior to the PMS launch was incredibly organized and conducted with continuous transparency. Weekly calls were utilized for the conversion teams to communicate status reports. Training prior to the PMS launch was in person and included… ”
“ Their number one difference is their support team and implementation team. Our transition was seamless. ResMan has a very regimented system in place to roll out, support, and follow through to ensure customer satisfaction. As we know by being in… ”
“ We have a focus on the best value of a product – not the least expensive, but the one that provides the best return. ResMan’s developers have been able to take best practices of the industry along with a knowledge… ”
“ We recently switched property software programs from AMSI to ResMan effective January 1st, 2016. There was a relatively small implementation period as we needed all of our data to be migrated from AMSI to ResMan within 45 days. Our implementation… ”
“ ResMan is by far the most intuitive and efficient property management software we have experienced. We are now able to focus more on the properties and spend much less time managing our software processes. On top of that, ResMan’s customer… ”
“ There are no words that can fully capture how pleased we are with ResMan. I did a lot of homework when choosing which software to use. We’ve been using ResMan for a while now, and we’re absolutely convinced that we… ”
“ As you know, the transition from one software company to another can be quite a daunting task. All of our systems from resident screening to insurance tracking—five to be exact—needed to be integrated on the backend into ResMan. Our sales… ”
“ ResMan is simply the best total software solution available on the market today. The developers have created the complete package; there are no separate modules to be purchased individually. The accounting software is superb. I have used several of the… ”