ResMan is Committed to Your Success

The moment you make the decision to join the ResMan family, our Implementation, Training, and Customer Support teams spring into action preparing to ensure your transition onto the ResMan platform exceeds your expectations and that your experience only gets better from there! You can rest comfortably knowing the ResMan team has your back now, because at ResMan, we’re all about winning together with our customers!

Standard or Consultant-Supported Implementation: It’s Your Choice!

The implementation process begins as soon as your contract is signed. Together, we follow a proven methodology for getting your system configured, your data loaded, your system live and your team operating more efficiently and productively than ever. We offer two implementation options to get you up and running in a way that works for you.

Standard Implementation

Proven Approach

ResMan’s Standard Implementation follows a proven project management approach. We assign a dedicated project manager to work with you from start to finish. They:
  • conduct a settings workshop
  • work with you to establish clear milestones and deadlines
  • conduct weekly status calls
  • report out on project status
  • provide recaps of action items
...and do anything and everything necessary to keep the team on task to meet the project timeline.
Learn More

Consultant-Supported Implementation

Assistance from a Certified Partner

For organizations that prefer to outsource some or all implementation activities, engaging a ResMan Certified Implementation Partner is the way to go! These partners understand the ResMan integration process inside and out and can assist with all implementation tasks – including those that normally must be completed by property management teams:
  • data export
  • data migration
  • data validation
Connect with Partners

Training: Everything You Need to Hit the Ground Running!

There’s nothing more important to us than making sure your team has a seamless transition onto the ResMan platform. A major part of that transition is getting your team comfortable with using ResMan to get their work done efficiently and confidently. We offer a range of training options to ensure we support your team in learning through a method and at the pace that works for them. Whether you choose customized in-person training or group/online options, know that ResMan will never leave you to figure this out on your own. Our Implementation Project Managers, Trainers, CAPs, and Customer Support Specialists are available to answer questions and support any additional learning needs you may have.

Customer Advocacy Partners to Ensure You Succeed

Your property management system is the backbone of your operation. It’s the most important technology that you’ll ever invest in. But it’s not just about the technology. It’s about the company behind it that you’re entrusting as a partner to help you operate your business. The ResMan Team puts the highest priority on ensuring you succeed with the platform. Your ResMan Client Advocacy Partner (CAP) plays a critical role in this. As your primary relationship contact, your CAP’s sole focus is on making sure you are getting the most out of your investment in ResMan. They share best practices and work with you to ensure you’re using all the capabilities of the solution to maximize operational efficiency, revenue, and NOI.

Customer Support that You’ll Rave About!

When questions about features, functions, and use of the ResMan platform arise, the Customer Support team is ready to assist! ResMan is recognized in the industry as providing the best customer support. When a request for help arrives, we get right to work investigating and troubleshooting with you. ResMan’s “Win Together” focus ensures our customer support team has direct access to product and engineering teams for escalation. We will never leave you hanging or unable to move forward with critical path operational tasks. No matter the size of your business, resolving your questions and issues is of the utmost importance to everyone within ResMan. If it sounds too good to be true, just check what our customers say about the support we provide!

See Why Companies Like Yours Trust ResMan

Headshot of ResMan client Sara Hinson
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity"
Sara Hinson
Director of Systems, AOG Living
Headshot of ResMan client Ruha Vohra
"The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it."
Ruha Vohra
Community Manager, Veritas Equity Management
"When we looked to make a change to our property management system, it was really important to us that we chose a system that allowed us to operate both our affordable and conventional properties in one system."
Kimberly Booker
Senior Regional Property Manager
Fairfield Property Management
Headshot of ResMan client Jenny Rosario
"ResMan has all the information we need housed within it. I don’t need to go anywhere to get our accounting or our leasing. It’s all together so we’re able to look at operations and financials at the same time from the same system. We don’t have to pull data out and build spreadsheets. You don’t get this with any other property management system."
Jenny Rosario
Chief Operating Officer, Darcorp Mgmt Group
Headshot of ResMan client Tammy Busbin
"I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system."
Tammy Busbin
Accounting Manager, Mansermar, Inc.
Headshot of ResMan client Jeannie Myer
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur.”
Jeannine Myers
VP of Accounting, New Earth Residential
Headshot of ResMan client Dustin Lacey
"As we push into a centralized leasing model, we've had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”
Dustin Lacey
VP of Marketing & Technology,  Mark Taylor Residential
Headshot of ResMan client Chris McWilliams
"I always tell people that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea.”
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential

See Why Companies like Yours Trust ResMan

Headshot of ResMan client Sara Hinson
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity"
Sara Hinson
Director of Systems, AOG Living
Headshot of ResMan client Ruha Vohra
"The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it."
Ruha Vohra
Community Manager, Veritas Equity Management
"When we looked to make a change to our property management system, it was really important to us that we chose a system that allowed us to operate both our affordable and conventional properties in one system."
Kimberly Booker
Senior Regional Property Manager
Fairfield Property Management
Headshot of ResMan client Jenny Rosario
"ResMan has all the information we need housed within it. I don’t need to go anywhere to get our accounting or our leasing. It’s all together so we’re able to look at operations and financials at the same time from the same system. We don’t have to pull data out and build spreadsheets. You don’t get this with any other property management system."
Jenny Rosario
Chief Operating Officer, Darcorp Mgmt Group
Headshot of ResMan client Tammy Busbin
"I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system."
Tammy Busbin
Accounting Manager, Mansermar, Inc.
Headshot of ResMan client Jeannie Myer
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur.”
Jeannine Myers
VP of Accounting, New Earth Residential
Headshot of ResMan client Dustin Lacey
"As we push into a centralized leasing model, we've had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”
Dustin Lacey
VP of Marketing & Technology,  Mark Taylor Residential
Headshot of ResMan client Chris McWilliams
"I always tell people that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea.”
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential
PlatformSolutionsWhy ResManResourcesCompany
ResMan
2901 Dallas Parkway
Suite 200
Plano, Texas 75093(888) 702-0971
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Request a Demo and See How We Can Build a Better Property Management Experience Together

Request a Demo
PlatformSolutionsWhy ResManResourcesCompany
ResMan
2901 Dallas Parkway
Suite 200
Plano, Texas 75093(888) 702-0971
Contact SalesContact SupportSchedule a Demo
Your Privacy Choices
Privacy Options iconMaster Subscription AgreementConfidentiality & Non-Disclosure