Customer Stories

What do you like best?
The software is so user-friendly! I used to think OneSite was easy...Resman blows it out of the water. Also, the seamless interface with other multi-family software i.e., SafeRent and local LIHTC affiliates. LIHTC is bad enough to deal with without having some snafu with your on-site platform...Resman takes that worry away.
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What problems are you solving with the product?
LIHTC is always a challenge, and Resman is continually working on making it better.

Overall: I have been using Resman since it was in the beta stage. I love this software. It's easy for employees to learn and easy to maneuver through. I love the ease of corrections when mistakes are made. There is every report you can imagine. You have at least 2 to 3 ways to get somewhere in ResMan or what you are looking for.
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Reasons for Choosing ResMan: Pricing and ease of software. I love ResMan. It's simple. It's easy. Reporting is great.

What do you like best?
Resman has every tab possible to keep your property organized. It is extremely easy to find exactly what you're looking for. Resman makes life easier for both the tenants and employees.
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What problems are you solving with the product?
ResMan solves having duplicate prospects by alerting you if the same information is being entered twice.

What do you like best?
It is easy to maneuver in the application. Reports are easily generated. Having all the information needed at the drop of a hat is a breeze. I believe it is one of the top competitors in leasing software, surpassing so many by having more features tailored to multiple properties at once.
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What problems are you solving with the product?
ResMan generates monthly and weekly reports and makes closing the books at the end of the month swift and effortless. The application makes reporting and accessing information easy and manageable without all the paperwork.

Overall: Very favorable! I like it better than Yardi and MRI. ResMan is easy to use and provides a very complete solution to residential apartment accounting and management. I would highly recommend it to residential property owners and enjoy using this product each and every day.

Reasons for Choosing ResMan: A very high-quality product and great support. Very pleased with the management and accounting features offered in ResMan.

What do you like best?
I've used several software platforms over two decades and ResMan is the best I've ever experienced hands-down. It is very easy to navigate, and as a trainer, it makes helping others learn a breeze! Highly recommend!
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What problems are you solving with the product?
Constant upgrades have been highly beneficial. Love that they corrected the enter issue from mobile use!

What do you like best?
The ease of use for the site teams and the outstanding Customer Service! They truly value their partners and do not just say it. Their associates are all above exceptional, and you can tell they love their job.
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What problems are you solving with the product?
Automation of so many processes and creating efficiencies that give our associates back time in their day.

What do you like best?
I like how you can see all the activity on the home page with all your information, training, and property information. Lets you pull reports just off of your activity bar.
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What problems are you solving with the product?
The benefits are being able to click to see how many units and the occupancy you need to focus on is available to see. Able to charge charges when a person moves out. Easy access to transactions and correcting transactions

Overall: From the initial implementation of my first property 7 years ago, to my most recent, ResMan works alongside you and your team, keeping everyone on track to ensure the property is set up properly. We truly value this software and highly recommend it to other management companies.

Reasons for Switching to ResMan: Overall, ResMan makes sense. All aspects of ResMan are extremely easy to navigate.

What do you like best?
I love that is all online! This is my first experience with Property management software and I have found it very easy to navigate and the features are outstanding. My CPA loves it too! We recently integrated with Paylease to utilize our portal and what a hit with our residents!

What problems are you solving with the product?
If you enter the data as you should Resman makes all reports, accounting, traffic, lease, and unit information so easy, saving us thousands on bookkeeping fees.

What do you like best?
Resman is a user-friendly system that we were able to adjust to in a very short amount of time. Everything is on this database and it integrates so seamlessly with other software. It is very easy to contact customer support for any issues you might have, which has been very few over these last few years.
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What problems are you solving with the product?
ResMan allows us to have all the property information beginning with the residents and their full account history and anything pertaining to their time here to all vendor information, including all invoices, payments, copies of checks, etc.

Overall: From the very beginning of researching ResMan, implementing, and our ongoing usage, we have been very fortunate to have hands on availability to those that can help us with any question or issue that comes up. With online training and additional webinars, we have been able to onboard a new accounting manager and Property Manager in no time at all. We are extremely thrilled!

Reasons for Choosing ResMan: Ease of use, integrations.

What do you like best?
It's user-friendly and has amazing customer support!
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What problems are you solving with the product?
Resident management, financial management, prospect/lead management, tenant screening, productivity, etc.

What do you like best?
There are self-help options that save me time when I need to figure out what needs to be done. Very User Friendly!
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What problems are you solving with the product?
Resman constantly updates and improves its services.

What do you like the best?
It is so easy to navigate through screens and functions on Resman. It is by far the most user-friendly Property Management software that I have ever used.

What problems are you solving with the product?
I am able to quickly identify any delinquencies, as well as track my budget on ResMan.

What do you like best?
Resman is very user-friendly. It has almost everything you could want in property management software. I enjoy all of the access to reports and the resident pages.
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What problems are you solving with the product?
I love ResMan's help! The chat system is wonderful and everyone is so knowledgable. It is the easiest way to get help and more information.

Overall: Overall, Resman is the best bang for the buck, user-friendly, two clicks and I have what I need. You can follow any transaction back to its beginning OR check tenant accounts for proper postings. You can navigate very easily and account for everything from Purchase Orders to Closing Reports. An overall joy to use.
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Reasons for Choosing ResMan: The other property management software in the market is a nightmare to use. You can't find anything without jumping through hoops to get to it. Easy choice.

What do you like best?
That it is very user-friendly! The search bar is the best type in anything and it will find what you need. I love that I can chat with someone to help me too. :)
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What problems are you solving with the product?
They solved that now the delinquency notes will follow over when the period changes. That is great!

What do you like best?
Resman is very intuitive so training new employees is a breeze.
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What problems are you solving with the product?
Helping us take advantage of our online and paperless options and allowing more remote work abilities.

What do you like best?
Most of the vital information about the Tenant is on the screen. It is easy to navigate accounting, reports, and tenant compliance issues. Other software I have used in the past was not as comprehensive.
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What problems are you solving with the product?
I don't use the administrative parts of the program, just the simple Resident management modules. It is helping me keep track of income, occupancy, and other basic tenant/management issues.

Overall: Vendor Onboarding & Invoicing are very easy with ResMan.
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Pros: I like that you can find just about anything with the search feature, even if you are just looking for an invoice number or vendor's name.

What do you like best?
I really enjoy using Resman as the property management software for the apartment community I manage. The ease of access is unmatched by any other software I have used. I really enjoy the reports offered and the texting capabilities.

What problems are you solving with the product?
Mass communication with our residents has been a breeze with ResMan. The fact that it automatically logs these messages into the resident's communication log is also a huge plus.

What do you like best?
ResMan is easy to use and has many features that help me complete tasks. It's one of the most accessible management softwares I've used. It rocks!
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What problems are you solving with the product?
ResMan solves the make-ready process and procedures at time of notice.

Overall: Great! I have worked with Yardi, Entrata, and rent management. I have to say ResMan has very robust reporting with ease of use. Using Entrata the filters are so numerous that it's easy to miss one or two. As with Yardi. Constant changing of roles for certain tasks. It can gum up the process a bit.

Reasons for Choosing ResMan: For ease of use and an overall better platform.

What do you like best?
Love using ResMan! So easy to navigate and great at saving time.
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What problems are you solving with the product?
It’s super easy to transition within the workspace saves a lot of time.

What do you like best?
Easy to use, love the one platform for all aspects of property management.
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What problems are you solving with the product?
All of them. Training has become a breeze.

Overall: I love the ease of use! When onboarding new employees, the acclimation is much quicker than with previously used software. The reporting options available are fantastic!
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Reason for Choosing ResMan: Need for better reporting, user-friendly, and more cost-effective.

What do you like best?
I like best that everything is very organized and straight to the point. From The Board Room to tabs (for example, accounting). It is very easy to keep up with properties and summaries.
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What problems are you solving with the product?
Keeping up with property has helped tremendously because of Resman. Resman has made it possible to organize residents from start to finish. From documents to PDFS, to phone/email, ResMan has it all.

What do you like best?
The payment portal has been useful as well as the connection to the Outlook account.
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What problems are you solving with the product?
The electronic index file, stores contact information, forms, correspondence, and history.

Overall: Fantastic, it's one of those software that you start using and then can't stop using.
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Pros: It has everything I am looking for: easy to use, nice interface and a chat support feature, I really love this software, the navigation is fast and efficient, and you can even add notes to the dashboard, it's amazing!

What do you like best?
The software is user-friendly, easy to learn, and has great support teams! They also take enhancement requests seriously and adapt as they can much more so than any other software I have worked with.
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What problems are you solving with the product?
New hire Training, operational efficiency, benchmarking etc.