Latest Enhancements Help Property Management Companies Address Today’s Market Conditions
National Harbor, MD, October 21, 2024 – ResMan® by Inhabit, a leading property management SaaS platform provider, will participate as a platinum sponsor at the National Multifamily Housing Council’s (NMHC) OPTECH Conference & Expo, October 21-23, 2024, at the Gaylord National Resort & Convention Center in National Harbor, MD. Visit ResMan at booth #707 to explore the full range of capabilities our innovative platform offers. Attendees can engage at the demo kiosks to experience firsthand how effortlessly the platform streamlines daily property management tasks.
As a nimble, innovative property management software company, ResMan’s customer-driven product roadmap has focused on supporting our customers with solutions that help them address the market conditions they face. Examples of enhanced solutions that will be on display at OPTECH include:
- Further Investment in AI: With occupancy at its lowest since the Great Recession and new units flooding the market, marketing and leasing efficiency is critical. ResMan Websites, powered by Razz, now includes AI Copywriter Tools for faster, easier SEO-optimized content and meta tags, driving more organic traffic. Enhanced analytics simplify Google Analytics 4 event tracking, helping marketers pinpoint top lead sources and impactful content. The Leasing Assistant, an AI Chatbot with Live Chat, combines automation, AI, and human interaction, providing prospective renters with immediate answers 24/7, improving leasing efficiency.
- Fraud Detection Enhancements with ID and Income Verification: Application fraud is rising across all regions and property classes. ResMan Fraud Detection, powered by Snappt, now includes ID Verification to confirm applicant identity and Income Verification, offering verified monthly and annual income from payroll or bank statements. These enhancements build on ResMan’s existing document fraud detection for a comprehensive, multi-layered solution.
- HOTMA & TRACS 203A Preparedness: With the HOTMA compliance deadline extended to July 1, 2025, ResMan Affordable is ready, awaiting final HOTMA and TRACS 203A requirements for the last software updates. Meanwhile, ResMan continues to enhance its affordable housing software with new Compliance Center modules like Reasonable Accommodation and Repayment Agreement, which improve operational efficiency, and new TIC XML import templates that speed up property onboarding.
- Quick and Seamless Digital Payouts: Refunds have traditionally been time-consuming and error-prone, but ResMan Payments now offers Digital Payouts for a faster, smoother process. Property teams can skip the hassle of printing and mailing checks, while residents receive their payout via email and choose either direct deposit through ACH or printing a physical check.
“Property management companies that switch to ResMan consistently tell us that the ResMan platform helps them operate more efficiently and deliver more NOI than other property management systems,” said Michael Dunn, ResMan’s CEO. “This is because ResMan is and has always been focused on listening to customers and delivering the capabilities that they need to improve operations, reduce costs and maximize revenue. Our latest round of customer-driven enhancements continues in this tradition, as we support our customers with their toughest challenges around occupancy, application fraud, delinquency and staffing shortages.”
And while OPTECH marks the end of the 2024 national conference season for multifamily, the ResMan team remains hard at work and focused on the next wave of customer-driven enhancements, which will soon be available, including:
- ResMan Facilities: With labor shortages and continued rising costs – especially when it comes to your maintenance team, finding ways to make it faster and easier for them to do their jobs is critical. To that end, ResMan will soon announce the availability of ResMan Facilities, powered by InCheck. This app-based solution is the easiest, most user-friendly yet advanced inspection solution available. Your maintenance teams will love using it, and it will save them hundreds of hours per year.
- ResMan Leasing: With new supply continuing to hit the market and occupancy at its lowest rate in more than a decade, resident retention has never been more important. To support customers in maximizing renewals, ResMan, together with our customers, has reimagined the renewals process with a highly efficient solution that provides visibility and simplicity, putting resident statistics and historical offer data front and center to help property teams discover and then apply the most effective renewal methodology. The solution also includes customized offer letters and a distribution process that ensures a higher percentage of rapid replies and acceptance.
To learn more about these enhancements or the ResMan platform in general, stop by ResMan’s booth #707 at NMHC’s OPTECH 2024 Conference & Exhibition which takes place October 21-23 at the Gaylord National Resort & Convention Center, National Harbor, MD. And while you’re visiting ResMan, be sure to visit with other Inhabit brands situated in adjacent booths (Anyone Home #710, ResidentIQ #713, ePremium #815). Together as one, Inhabit brands represent the most comprehensive portfolio of property management software solutions available on the market today.
