Give Renters Immediate Answers with ResMan Leasing Assistant

ResMan Leasing Assistant uses Hybrid Intelligence—a blend of AI, automation and live human interaction—to serve as your omnichannel leasing partner, engaging prospects with instant and personalized responses, so every renter gets the information and answers they need at any time of day or night.​

Don’t Let Prospects Slip Away​

While AI assistants can handle most interactions, finding a new home is a high‑involvement decision, and most renters prefer having options and access to a real person for complex questions. Without giving prospects access to answers when they need them, properties miss opportunities to capture leads.
Graphic of the ResMan Leasing Assistant AI Chatbot workflow

Enhance Your Leasing with Hybrid Intelligence

ResMan Leasing Assistant truly delivers on the promise of AI by using Hybrid Intelligence—the next evolution of AI—to bridge that gap by handling routine prospect interactions and creating a seamless experience across prospect touchpoints.

Deliver Consistent Experiences Across Channels​

Leasing Assistant – Voice

Hazel is applying to Ashton Pointe. She has a few questions and wants to speak to a human

Leasing Assistant answers Hazel's call and quickly connects her with a live agent

Hazel gets her questions answered and the experience cements her decision to move to Ashton Pointe

Leasing Assistant Is Designed for Hybrid Intelligence, Allowing Prospects to Reach Human Agents at Any Time

Leasing Assistant – Chat

A woman working at her computer

Camila is looking for a new apartment and has a few questions about Ashton Pointe​

Screenshot of the ResMan Leasing Assistant AI Chatbot in a text message

Leasing Assistant gathers Camila’s information and answers her questions until…​

Screenshot of the ResMan Leasing Assistant AI Chatbot in a text message

…a fair housing question prompts Leasing Assistant to hand off to a live agent​

Leasing Assistant Facilitates Transition to a Live Agent Who Picks Up Where Leasing Assistant Left Off​

Leasing Assistant – SMS

Pedro just toured Ashton Pointe and realizes he forgot to ask about move-in fees

Pedro texts Ashton Pointe to see how much he needs to have saved

Leasing Assistant quickly gets him the information he needs

Leasing Assistant Seamlessly Handles Standard Inquiries, Saving Time and Improving the Experience

Deliver Consistent Experiences Across Channels​

Leasing Assistant – Voice

Hazel is applying to Ashton Pointe. She has a few questions and wants to speak to a human

Leasing Assistant answers Hazel's call and quickly connects her with a live agent

Hazel gets her questions answered and the experience cements her decision to move to Ashton Pointe

Leasing Assistant Is Designed for Hybrid Intelligence, Allowing Prospects to Reach Human Agents at Any Time

Leasing Assistant – Chat

A woman working at her computer

Camila is looking for a new apartment and has a few questions about Ashton Pointe​

Screenshot of the ResMan Leasing Assistant AI Chatbot in a text message

Leasing Assistant gathers Camila’s information and answers her questions until…​

Screenshot of the ResMan Leasing Assistant AI Chatbot in a text message

…a fair housing question prompts Leasing Assistant to hand off to a live agent​

Leasing Assistant Facilitates Transition to a Live Agent Who Picks Up Where Leasing Assistant Left Off​

Why Leasing Assistant?

Graphic of the ResMan Leasing Assistant AI Chatbot showing the advantages of using ResMan Leasing Assistant
Screenshot of the Ashton Pointe apartment complex website

Drive Tours with Connected Leasing Journeys

Leasing Assistant works within the ResMan ecosystem, giving your team the insights to refine marketing, improve your leasing playbook and tailor offerings to renter needs. With property‑specific data and advanced AI, it drives richer conversations, streamlines guest card capture and makes tour‑booking seamless—turning more inquiries into scheduled visits.

See Why Companies Like Yours Trust ResMan

Headshot of ResMan client Sara Hinson
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity"
Sara Hinson
Director of Systems, AOG Living
Headshot of ResMan client Ruha Vohra
"The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it."
Ruha Vohra
Community Manager, Veritas Equity Management
"When we looked to make a change to our property management system, it was really important to us that we chose a system that allowed us to operate both our affordable and conventional properties in one system."
Kimberly Booker
Senior Regional Property Manager
Fairfield Property Management
Headshot of ResMan client Jenny Rosario
"ResMan has all the information we need housed within it. I don’t need to go anywhere to get our accounting or our leasing. It’s all together so we’re able to look at operations and financials at the same time from the same system. We don’t have to pull data out and build spreadsheets. You don’t get this with any other property management system."
Jenny Rosario
Chief Operating Officer, Darcorp Mgmt Group
Headshot of ResMan client Tammy Busbin
"I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system."
Tammy Busbin
Accounting Manager, Mansermar, Inc.
Headshot of ResMan client Jeannie Myer
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur.”
Jeannine Myers
VP of Accounting, New Earth Residential
Headshot of ResMan client Dustin Lacey
"As we push into a centralized leasing model, we've had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”
Dustin Lacey
VP of Marketing & Technology,  Mark Taylor Residential
Headshot of ResMan client Chris McWilliams
"I always tell people that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea.”
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential

See Why Companies like Yours Trust ResMan

Headshot of ResMan client Sara Hinson
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity"
Sara Hinson
Director of Systems, AOG Living
Headshot of ResMan client Ruha Vohra
"The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it."
Ruha Vohra
Community Manager, Veritas Equity Management
"When we looked to make a change to our property management system, it was really important to us that we chose a system that allowed us to operate both our affordable and conventional properties in one system."
Kimberly Booker
Senior Regional Property Manager
Fairfield Property Management
Headshot of ResMan client Jenny Rosario
"ResMan has all the information we need housed within it. I don’t need to go anywhere to get our accounting or our leasing. It’s all together so we’re able to look at operations and financials at the same time from the same system. We don’t have to pull data out and build spreadsheets. You don’t get this with any other property management system."
Jenny Rosario
Chief Operating Officer, Darcorp Mgmt Group
Headshot of ResMan client Tammy Busbin
"I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system."
Tammy Busbin
Accounting Manager, Mansermar, Inc.
Headshot of ResMan client Jeannie Myer
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur.”
Jeannine Myers
VP of Accounting, New Earth Residential
Headshot of ResMan client Dustin Lacey
"As we push into a centralized leasing model, we've had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”
Dustin Lacey
VP of Marketing & Technology,  Mark Taylor Residential
Headshot of ResMan client Chris McWilliams
"I always tell people that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea.”
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential

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Multifamily

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Affordable

Manage HUD (including RAD conversions), Rural Development, Tax Credit and state and local rental assistance programs more efficiently and cost effectively with the industry’s leading Affordable Housing compliance solution.​

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Marketing

Streamline your lead-to-lease process to maximize conversion and deliver an exceptional renter experience with ResMan's fully integrated, comprehensive Marketing solution.

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Identity Fraud Is Costing You

Identity fraud is the fastest‑growing fraud risk in multifamily, and most cases aren’t detected until after move‑in — when risk is highest and it’s too late to act.

Manual checks can’t keep up as fraudsters use sophisticated AI-driven fake IDs to tour, apply and get keys, creating risk for your community and increasing evictions, revenue loss and bad debt.​