Engage Renters Through the Resident Portal

The ResMan Resident Portal serves an important role in enabling collaboration and creating efficiencies for renters and property teams around rent payments, maintenance requests, lease documents and more.
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Everything Your Residents Need in a Single, Intuitive Platform

In today’s digital age, residents expect a seamless, digital-first experience. With ResMan, you can exceed their expectations. Our intuitive, user-friendly online portal gives residents all the tools they need to stay in the know, manage maintenance requests, access important documents, and more.

Submit Maintenance Requests

The ResMan Resident Portal and ResMan Resident App allow renters to quickly and easily submit work orders when they need maintenance support. They can upload images to ensure site teams understand what’s required to address the issue. Residents can also track work orders within the portal and app, giving them visibility through the entire process.
Devices showing Resident Portal
Devices showing the Resident Portal

Make Payments

ResMan’s online portal allows residents to make payments through the powerful payments solution included with the ResMan Platform or through integrations we offer with other payment providers. For organizations that use ResMan Payments, residents can also make payments through the ResMan Resident App. Regardless of the payments solution you choose, residents can view payment history, balances, and receipts online in the portal.
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View Documents

Property managers can add documents to the online portal for either the resident or the household so users can easily access the important documents they need anytime, anywhere.

See Events Calendar

Keep residents in the know with the online portal’s customizable calendar. Property managers can add recurring events or planned maintenance to the calendar so residents can see everything that’s going on in one place.

Get Package Notifications

Notify residents when their packages arrive. Residents can see tracking numbers, who the package is from, and all pickup history within the portal.

Grant Permission

Residents can give permission to enter their unit right from the online portal, from one time pick-ups to unlimited access. Create a easy resident experience and save valuable time for your staff with this portal feature.
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Receive Communications

When you use ResMan to communicate, text and email messages go directly to residents’ phones/email accounts, while also allowing bi-directional communication to be tracked within the system and available for retrieval in the future if needed.
Mobile phone showing a notification in the ResMan Resident Portal app

See Why Companies Like Yours Trust ResMan

Headshot of ResMan client Sara Hinson
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity."
Sara Hinson
Director of Systems, AOG Living
Headshot of ResMan client Ruha Vohra
"Everyone we've introduced to ResMan—new leasing agents and professionals—says the same thing: they love it. They have tried different software platforms and always think, "This is really easy. I can do it. I can figure it out." They can look at the training videos, but a lot of times, they don't even need to because it's so intuitive."
Ruha Vohra
Community Manager, Veritas Equity Management
Headshot of ResMan client Tammy Busbin
"I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system."
Tammy Busbin
Accounting Manager & System Admin, Mansermar, Inc.
Headshot of ResMan client Rachel Duran
"ResMan has saved money and productivity time. Instead of spending 6-8 hours in a day pulling reports and hearing 'Where do I get this? Where do I get that?', in a matter of minutes, we're able to deliver everything in one report."
Rachael Duran, CAM
Regional Operations Manager, Indio Management
Headshot of ResMan client Dustin Lacey
"For about the last seven years, we've found a strength in ResMan. The software is terrific and widely popular. What makes ResMan stand out for us is its capabilities from an accounting standpoint and the fact that it is truly an open platform."
Dustin Lacey
VP of Marketing &Technology,  Mark Taylor Residential
Mary Gwyn, Apartment Dynamics
"The first thing that WOWed me was the professional training our team received. ResMan utilized the latest techniques to help our team retain and use the information…in an organized, logical, and memorable way. They made our team’s transition extremely smooth.”
Mary Gwyn, CPM
Chief Innovator, Apartment Dynamics
Headshot of ResMan client Adam Kelley
"ResMan's model is focused on efficiency, automating time-intensive processes to outperform the market for residents and owners.”
Adam Kelley
Chief Financial Officer, Neighborly Ventures
Headshot of ResMan client Jeannie Myer
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur."
Jeannine Myers
Vice President of Accounting, New Earth Residential
Headshot of ResMan client Dusty Wolf
"Accountants are smiling and happy. Somebody really thought about how information integrates, and it's been the best integration from on-site data which is a manager's tool to operate their property, and then transferring that information & data to a different level of accounting that reports and balances where it's supposed to go. That process from on-site to corporate office has been beautifully seamless."
Dusty Wolf, CPM
CEO & President, Centra Partners
Headshot of ResMan client Lyndsay Haynes
"I hire people for attitude and aptitude, and they don’t necessarily have experience and they’ve never worked with property management or property management software, but they can jump in and figure it out in just a few clicks. I like the group control settings and the way we’ve been able to customize it to our user's capability and our client's preferences as well."
Lyndsay Hanes, CPM
President of Property Management, Metric Property Management
Headshot of ResMan client Tom Gwyn
"It's easy software. It's just intuitive. I love BudgetsPro. [It’s] a great tool that lets you adapt, switch, make changes, and calculate. I also like how it includes capital items. It puts budgets into an intuitive step-by-step process, just like leasing or move-out."
Tom Gwyn
President, Apartment Dynamics
Headshot of ResMan client Chris McWilliams
"I always tell people when I chat with them that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea."
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential
Headshot of ResMan client Ruha Vohra
"The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it."
Ruha Vohra
Community Manager, Veritas Equity Management
Headshot of ResMan client John Vranich
"As an early adopter, we always felt like we could get in with our questions and have that personal contact. Whether we’re taking over 1 or 15 (properties), we can get to the finish line… It makes us successful and helps our growth continue to be strong and scalable.”
John Vranich
President, Bryten Real Estate Partners
Headshot of ResMan client Michael Knight
"About five years ago, we acquired another company and found ourselves with three different software programs. It became clear that we needed to consolidate and use one program. We chose ResMan and have been thrilled with the results.”
Michael Knight
Principal & Executive VP, Better World Properties
Headshot of ResMan client Dustin Lacey
"As we push into a centralized leasing model, we've had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”
Dustin Lacey
VP of Marketing & Technology,  Mark Taylor Residential
Headshot of ResMan client Melinda Howard
"ResMan allows our end-users to get information as quickly as possible without navigating through numerous menus and click paths. This ease of use makes our job easier as trainers because our people don't have to memorize complex navigation steps.”
Melinda Howard
VP of Training and Systems, PLK Communities
Rise Residential white logo
"Working with ResMan has been an exceptional experience. The software has proven to be very user-friendly for our staff. Moreover, the Affordable component offers us reassurance in knowing that our business is meeting necessary compliance requirements. ResMan has exceeded our expectations and we highly recommend their services to any management company that is looking for reliable management/compliance solutions."
Lisa Fisher
President, RISE Residential

See Why Companies like Yours Trust ResMan

Headshot of ResMan client Sara Hinson
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity."
Sara Hinson
Director of Systems, AOG Living
Headshot of ResMan client Ruha Vohra
"Everyone we've introduced to ResMan—new leasing agents and professionals—says the same thing: they love it. They have tried different software platforms and always think, "This is really easy. I can do it. I can figure it out." They can look at the training videos, but a lot of times, they don't even need to because it's so intuitive."
Ruha Vohra
Community Manager, Veritas Equity Management
Headshot of ResMan client Tammy Busbin
"I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system."
Tammy Busbin
Accounting Manager & System Admin, Mansermar, Inc.
Headshot of ResMan client Rachel Duran
"ResMan has saved money and productivity time. Instead of spending 6-8 hours in a day pulling reports and hearing 'Where do I get this? Where do I get that?', in a matter of minutes, we're able to deliver everything in one report."
Rachael Duran, CAM
Regional Operations Manager, Indio Management
Headshot of ResMan client Dustin Lacey
"For about the last seven years, we've found a strength in ResMan. The software is terrific and widely popular. What makes ResMan stand out for us is its capabilities from an accounting standpoint and the fact that it is truly an open platform."
Dustin Lacey
VP of Marketing &Technology,  Mark Taylor Residential
Mary Gwyn, Apartment Dynamics
"The first thing that WOWed me was the professional training our team received. ResMan utilized the latest techniques to help our team retain and use the information…in an organized, logical, and memorable way. They made our team’s transition extremely smooth.”
Mary Gwyn, CPM
Chief Innovator, Apartment Dynamics
Headshot of ResMan client Adam Kelley
"ResMan's model is focused on efficiency, automating time-intensive processes to outperform the market for residents and owners.”
Adam Kelley
Chief Financial Officer, Neighborly Ventures
Headshot of ResMan client Jeannie Myer
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur."
Jeannine Myers
Vice President of Accounting, New Earth Residential
Headshot of ResMan client Dusty Wolf
"Accountants are smiling and happy. Somebody really thought about how information integrates, and it's been the best integration from on-site data which is a manager's tool to operate their property, and then transferring that information & data to a different level of accounting that reports and balances where it's supposed to go. That process from on-site to corporate office has been beautifully seamless."
Dusty Wolf, CPM
CEO & President, Centra Partners
Headshot of ResMan client Lyndsay Haynes
"I hire people for attitude and aptitude, and they don’t necessarily have experience and they’ve never worked with property management or property management software, but they can jump in and figure it out in just a few clicks. I like the group control settings and the way we’ve been able to customize it to our user's capability and our client's preferences as well."
Lyndsay Hanes, CPM
President of Property Management, Metric Property Management
Headshot of ResMan client Tom Gwyn
"It's easy software. It's just intuitive. I love BudgetsPro. [It’s] a great tool that lets you adapt, switch, make changes, and calculate. I also like how it includes capital items. It puts budgets into an intuitive step-by-step process, just like leasing or move-out."
Tom Gwyn
President, Apartment Dynamics
Headshot of ResMan client Chris McWilliams
"I always tell people when I chat with them that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea."
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential
Headshot of ResMan client Ruha Vohra
"The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it."
Ruha Vohra
Community Manager, Veritas Equity Management
Headshot of ResMan client John Vranich
"As an early adopter, we always felt like we could get in with our questions and have that personal contact. Whether we’re taking over 1 or 15 (properties), we can get to the finish line… It makes us successful and helps our growth continue to be strong and scalable.”
John Vranich
President, Bryten Real Estate Partners
Headshot of ResMan client Michael Knight
"About five years ago, we acquired another company and found ourselves with three different software programs. It became clear that we needed to consolidate and use one program. We chose ResMan and have been thrilled with the results.”
Michael Knight
Principal & Executive VP, Better World Properties
Headshot of ResMan client Dustin Lacey
"As we push into a centralized leasing model, we've had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”
Dustin Lacey
VP of Marketing & Technology,  Mark Taylor Residential
Headshot of ResMan client Melinda Howard
"ResMan allows our end-users to get information as quickly as possible without navigating through numerous menus and click paths. This ease of use makes our job easier as trainers because our people don't have to memorize complex navigation steps.”
Melinda Howard
VP of Training and Systems, PLK Communities
"Working with ResMan has been an exceptional experience. The software has proven to be very user-friendly for our staff. Moreover, the Affordable component offers us reassurance in knowing that our business is meeting necessary compliance requirements. ResMan has exceeded our expectations and we highly recommend their services to any management company that is looking for reliable management/compliance solutions."
Lisa Fisher
President, RISE Residential

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