Everything Your Residents Need in a Single, Intuitive Platform
In today’s digital age, residents expect a seamless, digital-first experience. With ResMan, you can exceed their expectations. Our intuitive, user-friendly online portal gives residents all the tools they need to stay in the know, manage maintenance requests, access important documents, and more.
Submit Work Order Requests
Residents can quickly and easily submit work orders when they need maintenance support. They can upload images to ensure property managers and operators understand what’s required to address the issue. Residents can track the work order within the portal, giving them visibility through the entire process.
ResMan’s online portal allows residents to make payments through the powerful payments solution included with the ResMan Platform or through integrations we offer with other payment providers. Regardless of the payment solution you choose, residents can view payment history, balances, and receipts.
Store Your Documents
Property managers can add documents to the online portal for either the resident or the household so users can easily access the important documents they need anytime, anywhere.
Update Your Calendar
Keep residents in the know with the online portal’s customizable calendar. Property managers can add recurring events or planned maintenance to the calendar so residents can see everything that’s going on in one place.
Send Package Notifications
Notify residents when their packages arrive. Residents can see tracking numbers, who the package is from, and all pickup history within the portal.
Residents Grant Permissions
Residents can give permission to enter their unit right from the online portal, from one time pick-ups to unlimited access. Create a easy resident experience and save valuable time for your staff with this portal feature.
Send and Track Communication with Residents
When you use ResMan to communicate, text and email messages go directly to residents’ phones/email accounts, while also allowing bidirectional communication to be tracked within the system and available for retrieval in the future if needed.
With ResMan, you have a tool that contributes to your success.
Here’s what our customers had to say…
My overall experience has been great. ResMan makes my job 10x easier! Easy navigation through the software and the question tab is GREAT!!!
Manage, Market and Grow Your Portfolio in One Platform
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