Engage Renters Through the Resident Portal

The ResMan Resident Portal serves an important role in enabling collaboration and creating efficiencies for renters and property teams around rent payments, maintenance requests, lease documents and more.

Everything Your Residents Need in a Single, Intuitive Platform

In today’s digital age, residents expect a seamless, digital-first experience. With ResMan, you can exceed their expectations. Our intuitive, user-friendly online portal gives residents all the tools they need to stay in the know, manage maintenance requests, access important documents, and more.

Submit Maintenance Requests

The ResMan Resident Portal and ResMan Resident App allow renters to quickly and easily submit work orders when they need maintenance support. They can upload images to ensure site teams understand what’s required to address the issue. Residents can also track work orders within the portal and app, giving them visibility through the entire process.

Make Payments

ResMan’s online portal allows residents to make payments through the powerful payments solution included with the ResMan Platform or through integrations we offer with other payment providers. For organizations that use ResMan Payments, residents can also make payments through the ResMan Resident App. Regardless of the payments solution you choose, residents can view payment history, balances, and receipts online in the portal.

View Documents

Property managers can add documents to the online portal for either the resident or the household so users can easily access the important documents they need anytime, anywhere.

See Events Calendar

Keep residents in the know with the online portal’s customizable calendar. Property managers can add recurring events or planned maintenance to the calendar so residents can see everything that’s going on in one place.

Get Package Notifications

Notify residents when their packages arrive. Residents can see tracking numbers, who the package is from, and all pickup history within the portal.

Grant Permission

Residents can give permission to enter their unit right from the online portal, from one time pick-ups to unlimited access. Create a easy resident experience and save valuable time for your staff with this portal feature.

Receive Communications

When you use ResMan to communicate, text and email messages go directly to residents’ phones/email accounts, while also allowing bi-directional communication to be tracked within the system and available for retrieval in the future if needed.

See Why Companies Like Yours Trust ResMan

"ResMan has saved money and productivity time. Instead of spending 6-8 hours in a day pulling reports and hearing 'Where do I get this? Where do I get that?', in a matter of minutes, we're able to deliver everything in one report."
Rachael Duran, CAM
Application Support Specialist, Indio Management
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity."
Sara Hinson
Director of Systems, Allied Orion Group
Mary Gwyn, Apartment Dynamics
"The first thing that WOWed me was the professional training our team received. ResMan utilized the latest techniques to help our team retain and use the information…in an organized, logical, and memorable way. They made our team’s transition extremely smooth.”
Mary Gwyn, CPM
Chief Innovator, Apartment Dynamics
"Not only is Resman an easy application to work with, but the Resman team is also amazing. I love that I have people on my team that always seems ready to help. I also appreciate the option of the little help button on the screen which provides me with tutorials or direct answers to what I am working on at the moment. This is such a great platform to get things done!"
Dee Woodhull
Executive Administrator, US Property Consultants
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur."
Jeannine Myers
Vice President of Accounting, New Earth Residential
Amy Hebert, TableRock Residential
"The ResMan conversion process prior to the PMS launch was incredibly organized and conducted with continuous transparency. Upon launching, we expected typical software hiccups; however, the issues were minor and quickly resolved. Support post-launch has been consistent and helpful.”
John Carlson
President, Mark-Taylor, Inc.
John Carlson, Mark-Taylor, Inc.
"When someone is asking which software package we recommend, I always throw out ResMan. I have used [other products] throughout my career. ResMan by far is the easiest to manipulate. The owners are willing to listen to suggestions and improvements.”
Amy Hebert
Regional Property Manager, TableRock Residential
"Accountants are smiling and happy. Somebody really thought about how information integrates, and it's been the best integration from on-site data which is a manager's tool to operate their property, and then transferring that information & data to a different level of accounting that reports and balances where it's supposed to go. That process from on-site to corporate office has been beautifully seamless."
Dusty Wolf, CPM
President, Centra Partners
"If you’re looking for something to help streamline every aspect of property management and bring everything in-house, it has the features to be really good for a small company and a large company. It depends on what you want. It’s good diversity."
Jessica Hammarbeck
Regional Manager, The ValCap Group
"I hire people for attitude and aptitude, and they don’t necessarily have experience and they’ve never worked with property management or property management software, but they can jump in and figure it out in just a few clicks. I like the group control settings and the way we’ve been able to customize it to our user's capability and our client's preferences as well."
Lyndsay Hanes, CPM
President of Property Management, Metric Property Management
"I always tell people when I chat with them that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea."
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential
"For me, it’s the relationship aspect of it, and knowing that we’re working with a group that’s going to take care of my team and respond to my team. Knowing that we’re working with a business partner that we trust is invaluable for us providing service to our clients and our properties."
Loyal Proffitt
President, Property Management, Allied Orion Group
"There are no words that can fully capture how pleased we are with ResMan. We’ve been using ResMan for a while now, and we’re absolutely convinced that we could not have grown our business to the next level without it…our business has become a sharp, well-oiled machine.”
Josh Gierach
Owner, JK Rock Homes
"As an early adopter, we always felt like we could get in with our questions and have that personal contact. Whether we’re taking over 1 or 15 (properties), we can get to the finish line… It makes us successful and helps our growth continue to be strong and scalable.”
John Vranich
President, Weller Management
"Many of our properties have an affordable component as well as a market rate component, and the compliance analytics dashboard made it very easy for us to stay within compliance. The biggest savings we’ve seen with ResMan is time, which equates to money for us."
Melissa Fisher
President, Owner, & Director of Development, RISE Residential
"I believe ResMan is the best solution for property management software. The products they provide, the customer support, and the evolutionary enhancements are transcending. In the ever-changing world around us, it is pleasant to know that ResMan continues to strive for the solutions that 3CM Multifamily needs.”
Jana Simmons
Vice President of Operations, 3CM Multifamily

See Why Companies like Yours Trust Resman

"ResMan has saved money and productivity time. Instead of spending 6-8 hours in a day pulling reports and hearing 'Where do I get this? Where do I get that?', in a matter of minutes, we're able to deliver everything in one report."
Rachael Duran, CAM
Application Support Specialist, Indio Management
"My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity."
Sara Hinson
Director of Systems, Allied Orion Group
Mary Gwyn, Apartment Dynamics
"The first thing that WOWed me was the professional training our team received. ResMan utilized the latest techniques to help our team retain and use the information…in an organized, logical, and memorable way. They made our team’s transition extremely smooth.”
Mary Gwyn, CPM
Chief Innovator, Apartment Dynamics
"Not only is Resman an easy application to work with, but the Resman team is also amazing. I love that I have people on my team that always seems ready to help. I also appreciate the option of the little help button on the screen which provides me with tutorials or direct answers to what I am working on at the moment. This is such a great platform to get things done!"
Dee Woodhull
Executive Administrator, US Property Consultants
"ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur."
Jeannine Myers
Vice President of Accounting, New Earth Residential
Amy Hebert, TableRock Residential
"The ResMan conversion process prior to the PMS launch was incredibly organized and conducted with continuous transparency. Upon launching, we expected typical software hiccups; however, the issues were minor and quickly resolved. Support post-launch has been consistent and helpful.”
John Carlson
President, Mark-Taylor, Inc.
John Carlson, Mark-Taylor, Inc.
"When someone is asking which software package we recommend, I always throw out ResMan. I have used [other products] throughout my career. ResMan by far is the easiest to manipulate. The owners are willing to listen to suggestions and improvements.”
Amy Hebert
Regional Property Manager, TableRock Residential
"Accountants are smiling and happy. Somebody really thought about how information integrates, and it's been the best integration from on-site data, and then transferring that information & data to a different level of accounting that reports and balances where it's supposed to go. That process from on-site to corporate office has been beautifully seamless."
Dusty Wolf, CPM
President, Centra Partners
"If you’re looking for something to help streamline every aspect of property management and bring everything in-house, it has the features to be really good for a small company and a large company. It depends on what you want. It’s good diversity."
Jessica Hammarbeck
Regional Manager, The ValCap Group
"I hire people for attitude and aptitude, and they don’t necessarily have experience and they’ve never worked with property management or property management software, but they can jump in and figure it out in just a few clicks. I like the group control settings and the way we’ve been able to customize it to our user's capability and our client's preferences as well."
Lyndsay Hanes, CPM
President of Property Management, Metric Property Management
"I always tell people when I chat with them that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea."
Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential
"For me, it’s the relationship aspect of it, and knowing that we’re working with a group that’s going to take care of my team and respond to my team. Knowing that we’re working with a business partner that we trust is invaluable for us providing service to our clients and our properties."
Loyal Proffitt
President, Property Management, Allied Orion Group
"There are no words that can fully capture how pleased we are with ResMan. We’ve been using ResMan for a while now, and we’re absolutely convinced that we could not have grown our business to the next level without it…our business has become a sharp, well-oiled machine.”
Josh Gierach
Owner, JK Rock Homes
"As an early adopter, we always felt like we could get in with our questions and have that personal contact. Whether we’re taking over 1 or 15 (properties), we can get to the finish line… It makes us successful and helps our growth continue to be strong and scalable.”
John Vranich
President, Weller Management
"Many of our properties have an affordable component as well as a market rate component, and the compliance analytics dashboard made it very easy for us to stay within compliance. The biggest savings we’ve seen with ResMan is time, which equates to money for us."
Melissa Fisher
President, Owner, & Director of Development, RISE Residential
"I believe ResMan is the best solution for property management software. The products they provide, the customer support, and the evolutionary enhancements are transcending. In the ever-changing world around us, it is pleasant to know that ResMan continues to strive for the solutions that 3CM Multifamily needs.”
Jana Simmons
Vice President of Operations, 3CM Multifamily

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