Engage Renters Through the Resident Portal

The ResMan Resident Portal serves an important role in enabling collaboration and creating efficiencies for renters and property teams around rent payments, maintenance requests, lease documents and more.

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Everything Your Residents Need in a Single, Intuitive Platform

In today’s digital age, residents expect a seamless, digital-first experience. With ResMan, you can exceed their expectations. Our intuitive, user-friendly online portal gives residents all the tools they need to stay in the know, manage maintenance requests, access important documents, and more.

Submit Maintenance Requests

The ResMan Resident Portal and ResMan Resident App allow renters to quickly and easily submit work orders when they need maintenance support. They can upload images to ensure site teams understand what’s required to address the issue. Residents can also track work orders within the portal and app, giving them visibility through the entire process.

Make Payments

ResMan’s online portal allows residents to make payments through the powerful payments solution included with the ResMan Platform or through integrations we offer with other payment providers. For organizations that use ResMan Payments, residents can also make payments through the ResMan Resident App. Regardless of the payments solution you choose, residents can view payment history, balances, and receipts online in the portal.

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View Documents

Property managers can add documents to the online portal for either the resident or the household so users can easily access the important documents they need anytime, anywhere.

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See Events Calendar

Keep residents in the know with the online portal’s customizable calendar. Property managers can add recurring events or planned maintenance to the calendar so residents can see everything that’s going on in one place.

Get Package Notifications

Notify residents when their packages arrive. Residents can see tracking numbers, courier information, who the package is from, and all pickup history within the resident portal website and app.

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Grant Permission

Residents can give permission to enter their unit right from the online portal, from one time pick-ups to unlimited access. Create a easy resident experience and save valuable time for your staff with this portal feature.

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Seamlessly Communicate With Your Community Office

Residents can message your office staff directly through the resident portal and app, streamlining communication and reducing the need for on-site visits. All communication is tracked within the system and available for retrieval in the future if needed.

See Why Companies Like Yours Trust ResMan

Sara Hinson

“My favorite part about ResMan, and there are so many to choose from, is that it’s so simple for the everyday user out at the property. I think that’s the key to the success of the company. If the data, in the beginning, isn’t correct, then the data going out in the financials to the client isn’t correct, and ResMan really drills into that simplicity”

Sara Hinson
Director of Systems, AOG Living

Ruha Vohra

“The first thing I do each day is start with the dashboard and look at my numbers—our occupancy, our preleases, and our delinquency. I love that everything is right there. I have used Yardi, One-Site, RealPage, and Entrata when I worked with different companies, but my favorite by far has been ResMan, no doubt about it.”

Ruha Vohra
Community Manager, Veritas Equity Management

Kimberly Booker

“When we looked to make a change to our property management system, it was really important to us that we chose a system that allowed us to operate both our affordable and conventional properties in one system.“

Sara Hinson
Senior Regional Property Manager
Fairfield Property Management

Jenny Rosario

“ResMan has all the information we need housed within it. I don’t need to go anywhere to get our accounting or our leasing. It’s all together so we’re able to look at operations and financials at the same time from the same system. We don’t have to pull data out and build spreadsheets. You don’t get this with any other property management system.”

Jenny Rosario
Chief Operating Officer, Darcorp Mgmt Group/p>

Tammy Busbin

“I have an accountant who just started recently, and she called me up and she said “What am I doing wrong? What am I missing? I’ve done everything on the checklist, and I have nothing else to do for the rest of the month.” I said I think you’re proving the efficiencies of the ResMan system.“

Tammy Busbin
Accounting Manager, Mansermar, Inc.

Jeannine Myers

“ResMan has been an integral part of our company’s growth, and overall great to work in and with. Thanks to ResMan’s amazing and responsive customer service and easy-to-use platform, we have been able to quickly train new team members, onboard properties with short notice, and resolve issues the day they occur.”

Jeannine Myers
VP of Accounting, New Earth Residential

Dustin Lacey

“As we push into a centralized leasing model, we’ve had to be very intentional about our software stack. Our decentralized operating model covers 25,000 units. For this, we needed a strong partner who could quickly turn around integrations and essentially be a partner for us as we pioneer this new operating model.”

Dustin Lacey
VP of Marketing & Technology, Mark Taylor Residential

Chris McWilliams

“I always tell people that if they’re looking for more of a partnership, ResMan is the way to go. It doesn’t matter how big or small your company is, you definitely feel like you have a say in what happens and how the software develops. It’s more about having that partnership and not feeling like a small fish in a big sea.”

Chris McWilliams
Director of Systems & Strategic Services, SYNC Residential

Market, Manage, and Grow Your Portfolio in One Platform

Multifamily

Manage your business and operate your conventional multifamily properties more efficiently with this modern, open property management platform designed from within the industry to help you deliver more NOI.

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Affordable

Manage HUD (including RAD conversions), Rural Development, Tax Credit and state and local rental assistance programs more efficiently and cost effectively with the industry’s leading Affordable Housing compliance solution.

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Marketing

Streamline your lead-to-lease process to maximize conversion and deliver an
exceptional renter experience with ResMan's AI-powered, fully integrated, comprehensive Marketing solution.

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