Elizabeth Francisco, Chief Experience Officer of Inhabit sits down with Steve Wunch, VP of Learning & Development/Capital Square Living to talk about how multifamily is about human relationships at its core. He discusses how technology can help frontline staff and employees connect with residents and the industry as whole and more.
A proven learning leader in the multifamily sector for over 25 years, Steve has worked for some of the biggest REIT players across the country, including Archstone, Aimco and Equity. He has developed his own unique approach to learning that creates bottom-line results. Steve is a professional facilitator in leadership, sales and customer service and is also a sought-after national speaker. He has also been a freelance consultant who has worked with multifamily companies to enhance, improve and train their organizations to improve performance.
Steve began his career in multi-family as a leasing consultant, assistant manager and community manager as well as several training and support roles. He holds a Leadership Certificate from the Center for Creative Leadership, is a Developmental Dimensions International (DDI) Certified Facilitator and an MBTI Type I & II Certified Practitioner.
Steve supports the learning platform at Capital Square Living, providing high-impact and position-specific learning to the entire CS Living portfolio, as well as employee development opportunities within the parent organization of Capital Square.
About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com.
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